TERMS & CONDITIONS
WHEN PURCHASING OUR PRODUCTS EITHER ONLINE OR IN STORE;
I, the client, agree to respect and return the equipment in the same manner and condition in which it was rented to me and agree to be bound by and adhere to Snow Rental Contract. I understand that any damage,
The name that will appear on your credit card statement will be Adventure Group Limited.
The trading name of this business is Snow Rental and the legal business name is Adventure Group Limited.
REFUND POLICY
Refunds will be made to the initial means of tender.
7 days prior to day one on the rental agreement; Refund of monies paid less 15% administration fees.
0-6 days prior to day one on the rental agreement; No refund
Refunds on rental equipment will also be given under the following circumstances;
* The closure of Coronet Peak, the Remarkables and Cardrona and
* Proof of injury or illness
In accordance with the NZ Consumer Guarantees Act, we do not refund for change of mind, or if your circumstances change or you find cheaper products else where.
Snow Rental and Adventure Group Limited are New Zealand owned businesses.
All prices are in the New Zealand Dollar and include GST. All credit card payments are processed securel.
YOUR RIGHTS – OUR RIGHTS
You can expect, and should receive quality equipment and good service. Where we have failed do deliver this, we will make our best efforts to remedy.
Snow Rental and Adventure Group Limited are against any form discrimination – including, but not limited to;
Age, gender, religious beliefs, sexual identity, race or disability
Snow Rental and Adventure Group Limited reserve the right to refuse to serve a customer if we feel there are justified reasons for doing so. This may include, but not limited to, bullying, intimidation or negative previous interactions with our organisation.